Geneslitr

Shipping Policy

Overview

This Shipping Policy details the processing and delivery of physical goods, with a focus on prompt, secure delivery and clear communication.

Order Processing

Orders are processed within regular business hours upon payment verification. Increased demand or holiday periods may cause minor delays, which will be communicated promptly.

Shipping Choices

We partner with reliable couriers and postal services for trustworthy delivery and tracking. Options vary based on your location.

Expected Delivery Times

Delivery times are location-dependent. Domestic shipments usually arrive within 5–14 business days, while international shipments may take 10–21 business days.

Shipping Restrictions

Certain regions may have delivery limitations or import restrictions. Customers must ensure accurate, deliverable addresses.

Handling Lost or Damaged Goods

For lost or damaged orders, please contact us immediately. We will coordinate with the courier for suitable solutions, possibly involving a replacement or refund.

International Duties and Taxes

International orders may incur duties or taxes as assessed by local authorities. These are the recipient’s responsibility.

Confirmation of Delivery

Once the courier confirms delivery to the specified address, responsibility transfers to the recipient.

Policy Revisions

We may update this Shipping Policy periodically, with changes posted on this page.